Shipping policy
Shipping Policy
Thank you for shopping with ShiShang. We serve customers in Mainland China and the United States. All our products are made‑to‑order.
Order Processing Time
Orders are processed within 15 business days after payment confirmation. You will receive a shipping confirmation email with tracking details once your order is ready.
Shipping Methods & Delivery Time
United States: Air freight
Estimated delivery: 7–15 business days after processing.
Shipping rate: $19.99 flat rate (or free on orders over $500).
Mainland China: Express
Estimated delivery: 3–7 business days after processing.
Shipping rate: calculated at checkout (based on weight and destination).
B2B & Custom Orders
For wholesale or customized orders (large quantities, special sizes, OEM/ODM), production lead time and shipping schedule will be confirmed via direct communication. Please contact us before placing a B2B order.
Order Tracking
Once shipped, you will receive a tracking number by email.
Customs, Duties, and Taxes
International orders (including the US) may be subject to customs fees. These are the customer's responsibility.
Contact Us
For any shipping questions, please email shishang@sskyss.com or WhatsApp +86 135 9822 8656.